Introduction
This Privacy Notice applies to all Personal Data Lawrence Webster Forrest Ltd (LWF) collect, process and store about you, by providing your Personal Data to LWF Ltd, you expressly acknowledge that you have read and understood this Privacy Notice.
LWF Ltd reserves the right to amend this Privacy notice to ensure it continues to accurately reflect the way in which we process Personal Data.
The privacy and security of the Personal Data collected from you is a priority to LWF Ltd and it is important to us that you understand how we handle this data.
Principles
LWF Ltd takes responsibility for the Personal Data we hold and process.
All Personal Data that is collected and processed is done fairly, lawfully, transparently processing of Personal Data is always documented and assessed at the outset to ensure there is the minimum privacy risk and impact to individuals.
Personal Data of individuals is always protected, secure and kept confidential.
Personal Data is collected only where necessary for business purposes, legal, regulatory and only used for the purposes it was collected for.
Personal Data is only retained for as long as is necessary to achieve the original processing purpose or to satisfy our legal and regulatory obligations.
This policy sets out the basis on which any Personal Data we collect from you, or that you provide to us, will be processed.
Legal requirements
When we enter into a contract for the provision of services, we may need to collect and process your personal data so that we can meet our contractual obligations. This also applies to any pre contract activity, such as providing a fee proposal or details regarding services that you have expressed an interest in.
We may collect and process Personal Data to comply with our regulatory or legal obligations. For example, where we are legally obliged to keep records of sales and any associated tax records. We may process Personal Data where such processing is necessary to pursue our legitimate commercial interests, such as operating our business and defending legal claims.
What are my Data Privacy rights?
Every individual has the following rights in relation to the processing of their Personal Data
The right to access and inspect their Personal Data or be provided with a permanent copy of the information being held about them.
The right to request the correction of any inaccuracies in their Personal Data or where the accuracy of information is disputed, to add additional information to give notice that they dispute the accuracy of the information content.
The right to request the erasure of their Personal Data, particularly where the continued processing of the information is no longer necessary.
The right to object to the processing of their Personal Data.
The right to restrict processing, data portability and the right to appeal any automated decision making or profiling.
The right to complain to a Data Protection Regulator at LWF Ltd about the processing of Personal Data.
It is important to note that the rights set out above are not unconditional and the specific circumstances of the processing being undertaken by LWF Ltd will determine if these rights may be exercised. Further information concerning these rights and their application can be obtained from the Data Protection Officer.
Information we may collect from you, and use we may make of it
We will hold and process any personal information which you provide via registration to our Blogs or by submitting emails to us, or communications over the phone. This is for our own internal business purposes only.
By registration for our Blogs you are consenting to us using your personal data to email you Blogs and the information we gather include the following but is not limited to:
First Name and Surname
Contact telephone number(s)
Contact email address
Office Address
Job Title
Your Organisation details
Where we store your Personal Data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area. You have a right at any time to view your personal information by contacting the Data Protection Officer – Peter Gyere email: p.gyere@lwf.co.uk. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy notice.
How your Personal Data is is kept secure?
LWF Ltd have implemented appropriate security measures to protect the confidentiality, integrity and availability of Personal Data. We employ a technical organisation to cover our security measures by way of virus protection including the use of email filters to block spam and computer viruses. It is possible that some legitimate email messages and websites may be blocked or hindered by these filters. Unfortunately, whilst we do our best to project your data, we cannot guarantee the security via our site, the transmission is at your own risk.
Disclosure of your information
We do not pass on or sell online personal information to third parties. We may however share information within our organisation and therefore it may be necessary to pass information to our payroll / pension administrators for example. This may include our employees, agents, contractors and sub-contractors. Please note that by sending your personal information to us you are consenting to the processing and transfer of such information in this way.
How long is your Personal Data retained for?
LWF keep the appropriate records of Personal Data for Regulatory, Legal and Contract administration purposes. We only keep Personal Data for as long as necessary for the purpose or purposes it was collected for. Records are retained for a predefined retention period that may extend beyond a contract with LWF Ltd. Personal Data is retained to comply with other legal and contractual obligations and requirements such as Health and Safety.
Third Party Web Sites – Hyperlinks
We may provide hyperlinks from the site to websites of third parties. Please note that this privacy statement applies only to the contents of this site and not to those websites to which we may provide a link.
How to contact us to update your Personal Data or any queries you might have including a complaint
If any information you have provided to us becomes inaccurate or out of date, or if you have any queries about this privacy statement, please contact us via this website, or via email to the Data Protection Officer whose contact details are below.
The Data Protection Officer can be contacted at the following address:
Data Protection Officer
LWF Ltd
Legion House
Lower Road
Kenley
Surrey
Email: p.gyere@lwf.co.uk
Any individual is not completely satisfied with the way we have handled a complaint may refer the matter to the relevant Data Protection Regulator (for example The IOC)
Cookies and Google Analytics
Our website does use Google Analytics (a web analytics service provided by Google, Inc.) Google Analytics uses cookies (text files placed on your computer) to help the website operators analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.